Monday, May 10, 2010

How to Do Business Online - Part 1 of 10

How to Do Business Online

Accomplish the Same Things from Your Online Office with Your Customers and Propsects as You Would if They Were in Your Physical Office

Lets take a look at how Cap Dat ACORD is used to work with a new prospect and turn them into a customer, then how you continue to use it to provide great customer service.
Start with meeting a new prospect.

Customer / Prospect Profiles - Know Who You Are Working With

When you have a new prospect the first step is to create a new Profile. Cap Dat ACORD Profiles...
  • Maintain each customer's data and related emails in an organized, single view
  • Make all information accessible to all members of your team - you control access permissions
See how this is done in this video.

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