Tuesday, October 6, 2009

New Release Questions

Questions we have been asked since putting out a new release today...

Q - To get from People to Workspace or to Blank Forms do I have to log in again?

A - No. You can always get to any part of the program from anywhere in the program. The new log in options are there to give you control of where you start in the program.

After we changed the start page from Workspace to Profiles, we had a lot of feedback from folks who had created a bunch of folders in Workspace but had not yet created People Profiles. This change is for all of those folks so they don't have to go to People first and then to Workspace every time they log in. It is a step saver.

Q - What happened to the Tabs?

A - We replaced them with smaller drop down menus. This lets your page load a lot faster. The tabs were also starting to get crowded. This gave us more space for more new functions.

Q - What is happening with Certificates?

A - We have create the first phase of a new Certificate Center. By late next week we should have it entire re-working of this done.

We are making this change to make the Certificate process more intuitive and to add Self Service Certificates.

I understand we had one feature disabled on printing a certificate from Certificate Holders that had no Certificate Holder selected. We are fixing that tonight. Sorry.

Let us know if you are having any other issues. I know change is annoying, but we are working based on your suggestions to make this a great service to fit your needs. We truly appreciate your feedback and your using our service.

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